The Orange County Sheriff’s Office is accepting applications for a full-time communications officer. Starting salary is $30,351 with no experience. Applications are available through our office only and will be accepted until April 21, 2017. For more information, please contact Donna Lucas at 540-672- 7219.
General Definition of Work
Performs intermediate technical work receiving, classifying, processing and dispatching all emergency and nonemergency calls for service utilizing computer-aided dispatch and other computer-related systems, assisting public with informational requests, forwarding other calls to appropriate person and performing data entry and related work as required. Work is performed under the moderate supervision of the Chief Communications Officer.
Essential Functions
The following functions are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
- Receives emergency and non-emergency incoming calls via telephone and radio for service; handles town police department calls on nights and weekends.
- Provides necessary information to those needing assistance including public, law enforcement personnel, animal control, etc.
- Operates computer for data entry, recording keeping, Computer Aided Dispatched (CAD), Virginia Criminal Information Network (VCIN) for criminal histories, driver transcripts, vehicle information, etc.
- Dispatches service calls to appropriate agency and/or officer.
- Monitors law enforcement radio traffic including statewide radio system.
- Monitors incident and officer activity.
- Dispatchers appropriate support service provider including wrecker, VDOT, etc.
- Prepares incident reports and call records.
- Maintains department support records.
- Inspects data entries, records and files.
- Performs related tasks as required.
Knowledge, Skills and Abilities
General knowledge of the methods of operating the communications system; general knowledge of radio and teletype procedures; general knowledge of the geography of the County and location of important buildings; ability to type and enter data at a reasonable rate of speed; ability to speak distinctly; ability to solve problems within scope of responsibility; ability to deal courteously with the public under stressful conditions; ability to establish and maintain effective working relationships with associates and the general public.
Education and Experience
High school diploma or GED with certifications as indicated below in the Special Requirements section and minimal experience in answering multi-phone line system or equivalent combination of education and experience.
Physical Requirements
This work is sedentary and requires little to no exertion of force; work regularly requires sitting, speaking or hearing and repetitive motions and frequently using hands to finger, handle or feel and reaching with hands and arms; work requires close vision, ability to adjust focus and peripheral vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to other accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office with typewriters and/or computer printers, light traffic).
Special Requirements
- Communications certification.
- VCIN certification.